I love Patrick Lencioni’s writing. His case study style fits my learning style, and he says simple, yet profound things. Randy Richards, one of my professors said “You know something is true when you hear it for the first time but think you’ve known it all along.” That is what Lencioni does. You are reading a new insight, but you could swear you knew it for years. The Four Obsessions of an Extraordinary Executive is like that.
But I find that pastors often have a hard time taking business insights and translating them to their realm. So here is my “church translation” of the Four Obsessions
1. Build and Maintain a Cohesive Leadership Team
The first obsession lead pastors must have is the obsession to build and maintain a cohesive leadership team. Obviously, this refers to the staff, but even more so to the leading board of the church. The pastor must have a Board that understands the vision and mission of the church and is sold out to making it a reality. To make this happen, the lead pastor must have a large part of (if not the only part of) choosing the members of the Board. Then, he has to take the time it takes to get them to the point where they trust each other and know each other personally. This might mean that some meetings are all about building the group and leave “mission critical” issues off the agenda. I recommend Larry Osbourne’s Sticky Teams as a guide to this area of your leadership.
2. Create Organizational Clarity
The second obsession of the lead pastor must be to create clarity about the church. This means that they do need to take the time to really seek God’s face on the mission of their church. Why is your church there as opposed to another? What is your church supposed to do that another could not? And how are you going to do it – what is your strategy? If the lead pastor is unsure of the purpose and strategy of the church, everyone else will be too. And a church with no direction is going to go nowhere fast.
3. Over-Communicate Organizational Clarity
Thirdly, the lead pastor must over-communicate that clarity to the church. You have to tell the leadership, the staff, the congregation, and maybe even the community what your church is about until you are blue in the face. This means carving out time on Sunday mornings. It means using email, newsletters, thank you notes in giving statements, the church sign, the business meeting, staff meeting, board meeting, and personal conversations. As Lencioni says, when your people make jokes about how much you talk about it, you are starting to talk about it enough. Talk about it often, and in multiple media.
4. Reinforce Organizational Clarity through Human Systems
Last, the lead pastor must reinforce the purpose and strategy of the church through all of the human systems. You must choose leaders based on it. You must choose volunteers based on it. You must decide what programs to have based on it. You must “fire” volunteers when they don’t own it. You must reward people publicly who are getting it. You must create your budget around it (if you don’t think that creating a church budget is a human system, you must not have done it before). Every place that you have a system that touches leadership, staff, volunteers, donors, or congregants, you have to alter the system to support your purpose and strategy.
In sum, a pastor’s role is not just to preach and teach. It is to lead the church. Leadership requires having a direction, knowing that direction, communicating that direction, and making that direction strategically correlated to everything about the church.
I think this is hard for a pastor in our church culture because it will require him to say no to a lot of things people want him to do. What do you think? Is this doable, or will it require a paradigm shift for a lot of churches?